Getting started
Domains & DNS
Check registration details, nameservers and DNS records before making a change.
Technical support
Clear answers. A direct line when you need one.
Find practical guidance for the services that keep your business online, then send our support team the details if you still need help.
Start with the right guide
Explore this guide
Hosting help
Web hosting
Use this route for website access, hosting setup, files, databases and performance checks.
Email help
Professional email
Get the basics for mailbox setup, device configuration and delivery troubleshooting.
Technical help
Security & servers
Share the service name and symptoms for help with certificates, protection and infrastructure.
Contact support
Tell us what’s happening
Include the affected service and a short description. You’ll get an email notification when someone reaches out, and you can manage conversations in the Inbox here in your builder.
What to include
Your domain or service
The exact domain name, hosting plan or product involved.
What you expected
The outcome you were trying to achieve.
What you’re seeing
Error text, timings and any steps you have already tried.